1. Acceptance of Terms

By accessing https://tbsoftwash.com, requesting a quote, scheduling exterior cleaning or paver sealing services, or using authorized Tampa Bay Soft Wash digital portals, you agree to these Terms of Service and End-User License Agreement (“Terms”) with Tampa Bay Soft Wash & Pressure Cleaning (“Company”).

2. Estimates, Property Preparation & Exterior Services

Quotes & Scope: Online and verbal estimates are based on visible square footage and surface conditions. Final pricing is confirmed prior to commencing work if onsite conditions materially differ.
Water Access & Property Readiness: Customers agree to provide access to an active exterior water spigot, secure pets indoors, and ensure windows and doors are closed tightly on the scheduled service date.
Surface & Manufacturer Standards: Roof cleaning follows ARMA low-pressure sodium hypochlorite soft-wash guidelines, and paver sealing follows Certified Trident Trusted Technician surface-prep and ASTM C-144 joint-sand standards. Pre-existing oxidized paint, failed aftermarket coatings, cracked mortar, or brittle window seals are noted prior to or during service and are excluded from workmanship warranties.

3. Payments & Invoicing

Payment is due upon completion of residential service unless commercial/HOA net terms are agreed in writing. We accept Check, Zelle, ACH, Cash, and QuickBooks Online electronic invoice payments.

4. Internal QuickBooks Online & Administrative Software License (EULA)

The Tampa Bay Soft Wash Admin Hub (/admin-hub/) and its private Intuit QuickBooks Online OAuth 2.0 integration are proprietary internal software tools licensed exclusively for use by authorized Tampa Bay Soft Wash personnel.

Authorized Access Only: Access is restricted to whitelisted Company operators via multi-factor passcode verification. Unauthorized access, scraping, or tampering is strictly prohibited.
Accounting Verification: Automated CRM and bank-reconciliation tools assist internal bookkeeping; Company operators remain responsible for reviewing QuickBooks Online tax classifications with their CPA or tax advisor.
Termination / Disconnect: Operators may revoke QuickBooks Online OAuth access at any time without penalty via the Admin Hub or Intuit Account Settings.

5. Text Messaging (SMS) Terms

By providing your mobile number to Tampa Bay Soft Wash, you consent to receive transactional and service-recall SMS messages from (727) 641-1296. Message frequency varies based on your scheduled cleanings and 12-to-24-month maintenance intervals. Message and data rates may apply. Reply STOP at any time to opt out or HELP for support. See our Privacy Policy for full data protection practices.

6. Governing Law & Contact

These Terms are governed by the laws of the State of Florida, with venue in Pinellas County, Florida. Questions regarding these Terms may be directed to bvasquez@tbsoftwash.com or (727) 641-1296.